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This is an archived copy of the 2020-21 catalog. To access the most recent version of the catalog, please visit http://catalog.pacific.edu.

Student Academic Support Services

Advising

Faculty advising at Pacific, is a personalized mentoring experience through which faculty guide students to explore their intellectual interests, learn the requirements for degree completion and discuss life after graduation.

During orientation at Pacific, students work with a faculty advisor in their school or college degree program, and the same advisor often remains with students throughout the duration of their study. Faculty advisors are the first point of contact to answer major-specific questions and to assist students with exploring their post-graduate and career interests. They work in collaboration with other members of students' advising network (academic advisors, career advisors and care managers) to support students in achieving their goals while at Pacific.

Faculty advisors assist students with:

  • Connecting their academic, life and career goals
  • Selecting classes and understanding degree requirements
  • Developing a realistic educational plan and monitoring academic progress in DegreeWorks
  • Incorporating out-of-class opportunities that support their career goals
  • Connecting with campus resources

Students are encouraged to take advantage of the individual attention provided by Pacific’s faculty advisors and should contact their School/College’s Dean’s office if they have questions. Students can locate their advisor through insidePacific by looking at their "Student Information" under "Student Record."

Students also have responsibilities during the advising process. These include:

  • Becoming aware of the academic rules and regulations, registration, procedures, deadlines, general education and graduation requirements
  • Monitoring their progress towards completion of graduation requirements
  • Consulting with their faculty advisor on a regular basis, including prior to registering for classes each term
  • Obtaining correct information before making a decision
  • Making final decisions regarding program and course selection

Students should come prepared for advising appointments by being aware of degree requirements and open to a thoughtful dialogue with their advisor about their academic and professional goals.

General Academic Tutoring Center

The General Academic Tutoring Center offers free one-on-one tutoring to currently enrolled undergraduate students on Pacific’s Stockton campus (as resources and tutor availability permit). This is a peer-tutoring program; tutors are those students who have succeeded academically with a B+ or better in the class they are tutoring or have been recommended by their Professors. In addition, our tutors go through training to learn how to tutor for different learning preferences, tutoring strategies, and nation-wide best practices for tutoring. Students interested in our tutoring services should visit the second floor of the Library or visit our scheduling site at www.pacific.mywconline.com to schedule an appointment. The GATC’s  hours during the Fall and Spring semesters are Monday through Thursday 9 a.m. to 9 p.m., Friday 9 a.m. to 5 p.m. and Sunday 4 p.m. to 9 p.m. Tutors in most subjects are available; however, students are urged to contact the office early in the semester so that tutors can be sought. The General Academic Tutoring Center makes every attempt to locate tutors; however, sometimes tutors may not be readily available in some subjects. Any student interested in becoming a tutor is also welcome to apply through Tiger Jobs. For more information, call (209) 946-2437 or email at tutoring@pacific.edu

The Student Writing Center’s mission is to provide free writing support for Pacific students of all skill levels at any stage in the writing process for assignments in any discipline.  The SWC offers an inviting, non-judgmental space where peer mentors and student writers build collaborative learning relationships based on fostering student self-efficacy, honoring student agency, and developing transferable writing skills.

The SWC’s undergraduate writing mentors, graduate writing mentors, and professional staff members offer personalized insights and advice during one-on-one writing consultations that typically last 30-60 minutes.  Mentors play many roles in a writing consultation—they listen, respond, ask questions, engage ideas, offer feedback, suggest resources, model skills, identify patterns, and more.  Writing mentors strive to address the specific needs of individual students and encourage the process of discussion, drafting, and revision that helps students become stronger, more independent writers. 

The Student Writing Center is located on the 2nd floor of the Library. For more information, please contact Melanie Hash, Student Writing Center Manager, at 209-932-2969 or writingcenter@pacific.edu.

Math Lab

The Math Lab is located on the second floor of the library.  We provide drop-in tutoring for Math Literacy for College, MATH 005, statistics, and the calculus series.  Drop-in support for other math courses may also be available, so students should feel free to stop by and check with the tutors to see if they can help. Hours of operation vary, but are typically in the afternoons Monday through Thursday.  For more information, please contact Janice Putman-Gonzalez at jputmangonzales@pacific.edu or 209.946.2458.  

University Libraries

University Libraries offers personalized experiences that further academic success and scholarly inquiry on the Sacramento, San Francisco, and Stockton campus. Resource collections, research consultation, and digital technology connect people and ideas. Study spaces further a variety of learning styles and teaching activities, from quiet reflection to collaborative work. Special collections houses unique resources, such as the John Muir papers and local history manuscripts. Now, in addition to 300,000 print resources and over 200,000 electronic resources, the libraries offer digital maker space services with 3-D printing, virtual reality software and hardware, and drone research services. 

Office of Services for Students with Disabilities in the Division of Student Life

The University does not discriminate against students and applicants on the basis of disability, in the administration of its educational and other programs. The University reasonably accommodates qualified students (including applicants) with disabilities as defined by applicable law, if the individual is otherwise qualified to meet the fundamental requirements and aspects of the program of the University, without undue hardship to the University. Harassment on the basis of disability issues is prohibited by the University’s policies.

For purposes of reasonable accommodation, a student or applicant with a disability is a person who: (a) has a learning, physical or psychological impairment which limits one or more major life activities (such as walking, seeing, speaking, learning, or working); or (b) has a record with the University by which the University has officially recognized such impairment. To be eligible to continue at the University, the student or applicant must meet the qualifications and requirements expected generally of its students, and must also be able to perform the requirements of the individual major or program in which s/he is enrolled.

A qualified student or applicant is an individual with a disability as defined by this policy and applicable law who meets the academic and technical standards requisite to admission and participation in the educational program or activity. Accommodations are such modifications to the course, program or educational requirements as are necessary and effective for the individual, if reasonable to provide at the University and do not alter the fundamental nature of programs. Accommodations do not include exemption from academic evaluation standards or from the code of student conduct.

Pacific expects that, if a student has a disability, the student gives sufficient notice of the need for assistance (preferably prior to the start of the semester) although the University does fully consider the merits of each request at the time it is received. Upon receiving a request for assistance as well as appropriate documentation, the Director of the Office of Services for Disabilities considers the student’s need for assistance as it relates to the documented disability. If appropriate, the University may choose to consult with such individuals, internal or external to the University, to provide further assistance needed to evaluate the request for accommodation. The following list is an example of the types of reasonable accommodations and services that the university may provide, on a case-by-case basis, to assure equal access:

  • Academic adjustments and curricular modifications
  • Assistive technology
  • Consultation with faculty and staff
  • Registration assistance and classroom rescheduling
  • Readers, scribes, note-taking, and library assistance
  • Test proctoring services

Please note the university does not provide or subsidize personal care devices or services such as ambulatory devices or assistance with bathing, dressing, laundry, etc. Referrals to external agencies, however, are available upon request.

For additional information, please contact:

Daniel Nuss, Director
Office of Services for Students with Disabilities
McCaffrey Center, Room 137
Phone: (209) 946-2879
E-mail: dnuss@pacific.edu

More detailed information as well as our Policy Manual for Students with Disabilities is available on the web at: http://www.pacific.edu/Campus-Life/Student-Services/Disabilities-and-Testing-services.html

Referral Center

Student Referral Services serves as a “hub” or central point for faculty and staff to refer students in need of guidance and support in accessing campus resources (such as tutoring, study skills development, counseling services, and various types of advising.) Most referrals are routed to Student Success Coaches in Student Academic Support Services, although referrals for certain student populations (i.e. Student Athletes, Community Involvement Program Scholars, etc.) are sent directly to staff in those departments. Upon referral, outreach will be conducted to connect with the student personally in an effort to help them identify needs, access services, and obtain their academic and personal goals. It is important to note that while repeated efforts will be made to connect with the student, students are allowed to decline services and resources. The online referral form can be found in Canvas, InsidePacific and through the Student Academic Support Services website found here: http://www.pacific.edu/Academics/Student-Success/Student-Academic-Support-Services.html. To speak with a team member about referral services at Pacific, please call (209) 946-2177 or email successcoaches@pacific.edu.

Student Success Coaches

Student Success Coaches work to support students who have experienced academic or personal hardship in an effort to minimize the impact these situations have on a student’s academic record. Success Coaches work individually with students to help them assess their needs, overcome challenges and adversity, and connect with appropriate campus and community resources. Success Coaches assist students completing academic petitions, communicating with faculty during personal emergencies, considering partial or full semester withdrawals, and navigating the university’s support system. While many students are referred to a Success Coach by a faculty or staff member, students can make appointments to meet with a Success Coach without being referred. To make an appointment with a Success Coach, please call (209) 946-2177 or email successcoaches@pacific.edu.

International Programs and Services (IPS)

Located on the Sacramento campus, IPS offers comprehensive services to international students and scholars coming to the United States as well as to Pacific students interested in studying, interning or volunteering abroad. IPS serves as a liaison between University schools, departments, and offices, collaborating with them to enhance international education across campuses.

International Students and Scholars Services

IPS offers a variety of services, including immigration advising, to international students and scholars at Pacific, supporting and enhancing their social and cultural integration into the Pacific community. IPS also administers Pacific's Exchange Visitor Program.  The objective of this U.S. Department of State effort is to facilitate and increase mutual understanding between Americans and citizens of other countries through educational and cultural exchanges. For more information, call (916) 739-7019.